Shipping Policy
At ELM Blush, we are committed to delivering your skincare essentials quickly and efficiently. Please review our shipping policy below to understand how we process and ship your orders.
1. Processing Time
- Orders are processed within 5 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Destinations
We currently ship to:
✅ Domestic locations: India
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier’s tracking system.
4. Shipping Issues & Delays
- We are not responsible for shipping delays caused by couriers, customs, weather conditions, or incorrect shipping information provided by the customer.
- If your package is lost or significantly delayed, please contact us at elmblush@gmail.com and we will assist you in resolving the issue.
5. Incorrect Shipping Address
Please ensure your shipping address is correct before placing an order. If you need to update your address, contact us within 24 hours of placing the order. We are not responsible for orders shipped to an incorrect address provided by the customer.
7. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of receiving your package with photos of the damaged items and packaging. We will work to resolve the issue with a replacement or refund.
8. Contact Us
For any shipping-related inquiries, feel free to email us at elmblush@gmail.com or visit our website for more information.