Shipping Policy
At ELM Blush, we are committed to delivering your skincare essentials quickly and efficiently. Please review our shipping policy below to understand how we process and ship your orders.
Shipping Policy
- We currently ship across India only.
- Orders are usually processed within 3-5 business days after confirmation.
- Delivery timelines may vary depending on your location and courier partner.
- Once dispatched, tracking details will be shared via email or SMS.
Returns Policy
At Elmblush, customer satisfaction is our priority. We accept returns under the following conditions:
- Returns are accepted for both defective and non-defective products
- Products must be unused, unopened, and in original packaging
- Return request must be raised within 7 days of delivery
- Only new products are eligible for return
- To initiate a return, please contact our support team with your order ID and reason for return.
Exchange Policy
- Exchanges are accepted
- Exchange requests must be raised within 7 days of delivery
- Products must be unused and in original condition
- Exchange is subject to product availability
Return Methods
We support the following return methods:
- By Mail (Courier Pickup)
- Drop-off at a designated location (if applicable)
- In-store return (if applicable)
Return Shipping & Fees
- Return shipping label: Included in the package / Free
- Restocking fee: No cost
- Customers are not charged any additional fees for approved returns.
Refund Policy
- Refunds are processed after inspection of the returned product
- Refund processing time: Up to 15 business days
- Refunds will be credited to the original mode of payment
Important Notes
- Products showing signs of use, damage, or tampering may not be eligible for return or exchange.
- Hygiene-sensitive products may be exempt unless damaged or defective.
Contact Us
For any shipping-related inquiries, feel free to email us at elmblush@gmail.com or visit our website for more information.
